Our productLogisticsDelivered

Dispatch Platform

A truck dispatch business run end to end, from new carrier to paid invoice

  • FastAPI
  • PostgreSQL + PostGIS
  • Next.js
  • TypeScript
  • Celery + Redis
  • Twilio
  • Stripe
  • Docker
Dispatch Platform
Dispatch Platform showing ranked loads for a truck and a load being tracked to delivery
780+
automated tests
4 documents
checked before a carrier can be booked
All-in
rate per mile ranks every load

The problem

An independent truck dispatcher juggles load boards, spreadsheets, email and the phone all day. Finding new carriers, checking their paperwork, picking a load that actually pays once empty miles and fuel are counted, and chasing brokers for payment all happen in different places. One missed detail, like expired insurance or a rate confirmation that doesn’t match the call, costs a carrier real money.

What we built

Dispatch Platform puts the whole dispatch business in one workspace.

New carriers are imported from federal FMCSA records, scored and contacted through outreach that only goes to people who agreed to hear from you. They join through a private link, where they sign the agreement and upload their insurance and documents. The system won’t let anyone book a carrier until everything required is signed and current.

For every truck, the platform ranks open loads by the all-in rate per mile, after empty miles and fuel, and removes any load the driver can’t legally run on their remaining hours of service. After the call, it checks the broker’s rate confirmation against the agreed rate, tracks the load to delivery, invoices the broker and bills the carrier its dispatch fee.

  • Carrier growth: FMCSA imports, lead scoring, consent-based email and SMS, and reply tracking.
  • Load matching: ranking by real profit, radius search on the map, and driver hours of service.
  • Booking and tracking: call briefs with a rate ladder, rate confirmation checks, driver check-ins and proof of delivery.
  • Getting paid: broker invoices, overdue follow-ups, carrier statements and broker scorecards.
  • Analytics: commission, carrier retention and the lead funnel.

Built to run as a business

A multi-company SaaS with each dispatch company’s data kept separate, role-based access, live updates in the dashboard, and background jobs for outreach and follow-ups. It’s backed by more than 780 automated tests, continuous integration and Docker deployment.

What it shows we can do

Modelling a complex industry with real rules (compliance, hours of service, money flows), turning public records into a lead source, and automating the follow-ups that a small team would otherwise forget.

Walkthrough

See it in action

Real screens from Dispatch Platform, step by step. Select a screen to open it full size.

  1. Ranked loads for one truck with score, all-in rate per mile, empty miles and driver hours
    01

    Every truck gets its best loads first, ranked by what actually pays after empty miles and fuel.

  2. Call brief for a broker with a rate ladder showing profit at each rate per mile
    02

    Before calling a broker, the dispatcher sees what each rate would earn.

  3. A load in transit with its estimated arrival against the delivery window and a broker update
    03

    Loads are tracked against the delivery window, and brokers get updates.

  4. Dispatcher dashboard with replies, today's calls, the carrier pipeline and money owed
    04

    The day starts with replies to answer, calls to make and money still owed.

  5. Carrier profile listing the agreement, insurance, power of attorney and W-9 with their status
    05

    A carrier can only be booked once every required document is signed and valid.

  6. Unpaid broker invoices grouped by how many days overdue they are
    06

    Unpaid invoices by age, with follow-ups on schedule.

  7. Analytics showing commission earned, carrier retention and the lead funnel
    07

    Commission, carrier retention and where new carriers come from.

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